Possibility of Account Hacking?

#1 - Sept. 5, 2012, 5:33 p.m.
Blizzard Post

Hello, recently I have been receiving a verification email about loging in via another IP. (I think someone is trying to hack into my account, but arent able to gain access into it because of the email.)

I was wondering if this is a fake email, or a real email. Here are the IPs that have been trying to get into my account:

1 – A login attempt from the following location is currently awaiting your authorization.

Address: 202.110.30.121

City: Fushun

Region: 19

Country: CN

2 – A login attempt from the following location is currently awaiting your authorization.

Address: 218.11.226.41

City: Xingtai

Region: 10

Country: CN

Would really like some ArenaNet support on this. Thank you for your time.

#6 - Sept. 5, 2012, 6:41 p.m.
Blizzard Post

Would really like some ArenaNet support on this. Thank you for your time.

I encourage you to contact Support by filing a ticket through the “Ask a Question” tab on that linked page. They will be able to assist you.