My Brother is having an issue with getting the Authentication Email for is ip so he can log into the game from a different IP. He has put out Support ticket after support ticket AND he is just being ignored. he has a Guild, and members are moving on because he can’t log in and play. This issue has being going on for 1 month and 2 almost 3 weeks THERE is not reason for this kind of treatment to a person that payed for the ability to play a game. PLEASE!!! someone help solve this issue
The issue is this his ip has changed and the game is locking him out till he accepts the new ip. He is not getting any form of email for this authentication system, no where in his email not in spam or anywhere else he gets the Update emails but not the authentication one. HE also has put in a letter to his email provider and it don’t seem like there is an issue receiving mail on that end. He has put in Tickets so he shouldn’t be hard to find here he is on Tarnished coast server, and his characters is Sabatini baine. Please it has been going on way too long
