Please Help! Keyboard and Mouse freeze

#1 - Sept. 25, 2012, 5:58 p.m.
Blizzard Post

My keyboard and mouse freezes randomly and its very annoying. I have to force shut down. The game doesnt freeze i its just my mouse and keyboard. Its not lag or anything. My system requirements EXCEEDS the minimum requirements what can i do to fix this???

#5 - Dec. 4, 2012, 10:31 a.m.
Blizzard Post

Hi Kaminari – I’d like to collect a Game Advisor report so I can look into why you might be experiencing this issue. You can download the Game Advisor application at the link below:

http://us.ncsoft.com/gameadvisor/

Please note that you will be automatically prompted to install Game Advisor upon clicking the link. Once you’ve generated the report, you can attach it to this thread by clicking “More posting & formatting options…”