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Please help about my mobile Authenticator

Forum Avatar
winersbaby.4810
#1 - June 14, 2014, 12:04 p.m.
Blizzard Post

i rooted my phone(android) last month, but it was failed.
So i recovery my phone and everything was goon including my google authentication app .

And i want log in now but need authentication code, so i installed it and enter the code from google authentication.
But it doesnt work !

what should i do now?

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Gaile Gray
#5 - June 16, 2014, 2:57 p.m.
Blizzard Post

I agree, I am concerned that someone has compromised your e-mail and then your game account, after which s/he added authentication that is locking you out.

Please submit a ticket by clicking “Support” at the top of this page, then “Submit a request” to fill out a ticket. An agent should be able to help you.