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Playspan worries

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Gstringbass.2506
#1 - Oct. 10, 2012, 9:33 a.m.
Blizzard Post

I read that there was a security breach at Playspan, the company who runs the Guild Wars 1 in game store. Should I be worried about my account information since our GW1 and GW2 information is the same. I haven’t purchased anything in the GW store in quite some time. Should I be worried about CC info? I hope ArenaNet is forthcoming about this breach in security. Visa who acquired playspan last may I believe really dropped the ball and put a lot of accounts at risk here… Please suggest what actions we should take to protect our accounts before it’s too late.

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Gaile Gray
#2 - Oct. 10, 2012, 10:48 a.m.
Blizzard Post

I understand your concern, but you should know that ArenaNet does not use PlaySpan for its micro-transaction services for either Guild Wars or Guild Wars 2.

This incident does highlight the importance of using strong, unique passwords for every account you wish to keep secure. For more information about account security, we encourage you to read this post by Mike O’Brien: https://www.guildwars2.com/en/news/mike-obrien-on-account-security/