Phone Support?

#1 - March 11, 2013, 7:18 p.m.
Blizzard Post

is there phone support because i need my email changed but well i want to get it done quick and phone support usually is quicker

#5 - March 12, 2013, 3:25 p.m.
Blizzard Post

There is no phone support. If there was, I can almost guarantee you would be on hold for hours(6+).

Not six hours, but we did find that the hold times were far too long, and that’s one of the reasons why we do not offer phone support. You’ll note there’s a ticket in this forum where a player’s issues were resolved in about 25 minutes. Take heart! I believe you’ll be helped very soon.