Petition for daily (or every two days) server reset

#1 - Sept. 29, 2012, 8:17 a.m.
Blizzard Post

I understand that it requires a lot of staff, time and effort to track down and fix the many assorted bugs that are lingering in the game, so as a player I am trying to be as patient as I can about waiting for the fixes; but I currently have 3 different regions that I am unable to complete due to broken skill challenges (or in 1 case a broken heart event) and I would really love to have at least some chance of doing so. I’ve observed in the past that many of these issue are “fixed” (at least temporarily) when the server is reset — I’ve been able to compete a number other broken ones in the past by returning on the morning after a reset. So…

Would it be possible for you to institute a practice of doing a daily server reset — or perhaps once every two or at most three days. This would at least give us a chance to complete the skill challenges (until they break again) and might give you a little more data as to what’s breaking them, how rapidly they break, etc. It would at least give players some hope of being able to complete a map fairly soon if they encounter a bug.

I very strongly suspect that players would be more than willing to put up with the “inconvenience” of being forced to quit the game for the time it takes to shut down and restart the servers if it meant they’d encounter fewer bugs and/or the ones that they do encounter will have a decent chance of working again the next day.

Once the vast majority of the bug have been purged, go back to weekly resets (or whatever); but until then, please give some consideration to doing it far more often than you are.

#4 - Sept. 29, 2012, 8:22 a.m.
Blizzard Post

Hi,

Please refrain from making petition threads. Threads of this type do not assist members with support issues and concerns.

Thanks for your understanding and cooperation.