Personal Guild Bank Hacked

#1 - Sept. 24, 2013, 12:03 p.m.
Blizzard Post

I had my account hacked a few days ago. Arena net did do a restore of my characters and personal bank however they did not restore my guild bank. I do not think that this is fair as it is only mine I am the only account that has ever been a member. I had 288g sitting in it because i do not like holding that much money on my characters to keep me from spending it. Arena net please do something to remedy this as many of us players use a personal guild bank as extra storage space.

#3 - Sept. 24, 2013, 3:08 p.m.
Blizzard Post

We are able to restore an account, but the guild bank is not, technically speaking, part of your account. It’s completely outside your actual account and we do not have the tools to restore guild banks. I am sorry that you were inconvenienced by this, but we simply are not able to offer that service at this time.