#32 - Dec. 25, 2012, 5:23 p.m.
If you continue on bad perceptions, it will not help anybody. Sending money alone is no reason for a ban. It was stated here by an official. Stating it differently by players because of msconceptions doesn’t make it true. Even if you continue saying so.
As was said before, here are Goldsellers posting too. Nobody knows for sure (except Anet employees) who is phony and who is real. I don’t believe about a dozen postings and I don’t perceive them as a “majority” of players. It is always that the suffering people are more outspoken than the normal people on forums. I don’t have numbers.
False positives are a result of a fight against the bad guys. This is said. But I do believe, that Anet tries to avoid false positives and that they try to correct them as fast as possible.
Anything else is gossip. Unfruitful gossip.
Thank you, sincerely, for understanding! Every day I see pious, plaintive cries of “I didn’t do it” and I look up the account to see “Oh, yes, buddy, you sure as heck did!” I’m talking gold deliveries to a dozen people. Running a bot 24/7. Scamming, cheating, exploiting.
Many people who submit tickets or post to ask for help truly need help. But a significant number are cheaters, hackers, exploiters, and RMT workers who are trying whatever means they can to get back onto their accounts or even lie and try to steal new accounts by claiming them through a support ticket. They do this so they can continue to cheat, exploit, bot, or do damage to the economy with disallowed gold sales.
If someone was blocked as RMT and is truly innocent, I believe that the team will find that out and will reinstate that account very quickly. But if you’re concerned about why it takes longer than it should, be aware that many cheaters and RMT workers are filing bogus appeals that, sadly, need to be weeded through and responded to before the agents can get to your legitimate request for help. There’s no magic way to see “This can be ignored.” Everyone gets a review; everyone gets an answer.
If you’re going to get upset, get upset at the Gold Sellers, cheaters, and exploiters. Report exploits to [email protected]. Report cheaters to support.guildwars2.com. And never, ever, EVER buy gold from those #(#%#@($ gold sellers. We have the power to put them out of business and drive them out of the game if people will simply make it not worth their while to sell gold and, even worse, to steal accounts to gather gold to sell to players.
/rant 
