Perma Banned. No reason?

#1 - Oct. 25, 2012, 3:10 a.m.

Before anyone says anything, yes. I’ve contacted support, but there is no way in hell I’m leaving it just at that.

Today, upon logging in, I noticed my account had been permabanned.

I’ve never had a single ban before. Not even a 5 second ban. I’ve never exploited. I’ve never botted, I’ve never done a single thing that would warrant a permanent or temporary ban.

Has anyone else had this problem?

I was playing 14 hours ago. I was only crafting and doing personal story. What’s the go? Obviously I can still post in the forums so I’m assuming this is a bug?

I would REALLY like my account back, given the amount of money and time I’ve put into it.

Support Code:
#121025-001252

CC Charles

#12 - Oct. 25, 2012, 7:01 a.m.

Hi everyone,

Thank you for bringing this issue to our attention. We have forwarded this concern to the appropriate team and they are currently looking into it.

We will keep you informed as soon as we have more information.

Thank you for your patience.

Stephane Lo Presti

#17 - Oct. 25, 2012, 9:36 a.m.

Hi,

Since you already submitted a ticket to Customer Support, you should now wait for an answer from an agent. If you haven’t received a reply to your ticket after 3 days (so on 10/28), please post your ticket information in this thread:
https://forum-en.guildwars2.com/forum/support/account/Tickets-for-Review-3-days-and-older-merged

Thanks.