PC DVD fails tin install

#1 - Oct. 9, 2013, 10:32 p.m.
Blizzard Post

I recently purchased GW2, PC DVD, went to install, and it Failed to Download: Check connection error.

After going through customer service, doing the clientport 80 shortcut icon, the game connected, downloaded for an hour, and installed.

I go back the day after, the shortcut no longer works – won’t connect.
I also have no listing of GW2 in programs because it was not a normal client install, ie there is no way to uninstall it outside of a delete – that is bad.
And, I can’t find where it installed the game to, even if I wanted to uninstall it.

How typical is this of GW2? Anyone else have failed PCDVDs out of the box? I’d like to know, and are there any work-arounds you folks had to correct the problem if possible.

Thank you!

#7 - Oct. 10, 2013, 12:44 p.m.
Blizzard Post

I’m glad things are going ok for you now. Thanks for posting the update.