Payment authorization fail?

#3 - May 8, 2014, 5:31 p.m.

MasterYoda.8563:

Call the bank that issued the debit/credit card it may have been flagged by the bank as a fraud charge. Also file a support ticket to make sure nothing is wrong on Anet’s end. This are the only 2 things you can do.

I was in the same boat few days ago, I had to call my bank to resolve it for me.

Thanks for providing your personal experience; it’s helpful for players to know how you resolved the same situation.

Generally, the block is on the credit card provider’s end. A call to your CC company or bank — the company that issued the card — should clear this up. If you need help from us, we’re happy to oblige. Click “Support” above and then “Submit a request” so our team can respond to you. (Responses come to you via e-mail.)