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Payment Approval Failed....wut?

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Rhage.3265
#1 - Sept. 4, 2013, 7:26 p.m.
Blizzard Post

I bought gem’s 2 days ago with my card and everything was peachy. Today I went to purchase a few more, and accidentally deleted my card from the saves. I thought “hey no biggy, I’ll just redo my info and save and all will be fine.” Apparently I was wrong because since then I have gotten constant “Payment approval failed.” I’ve tried well over 15 times now and I can’t seem to get it to go through. Any help would be very much appreciated.

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Gaile Gray
#4 - Sept. 5, 2013, 10:54 a.m.
Blizzard Post

I think the best option is to contact Support by filing a ticket through the “Ask a Question” tab on that linked page. They will be able to assist you. For tips on what information to provide in a ticket — mostly intended for security reasons to establish that you own the account — please read this post and provide as many suggested details as possible to expedite the ticket.