Password suddenly not recognized anymore?

#1 - Dec. 21, 2013, 3:07 p.m.
Blizzard Post

How can this happen? All of a sudden I couldn’t log into the game or the website anymore.

I reset the password now and everything’s fine again. All my characters still have all their stuff…

Still, this leaves me with a queasy feeling. Should I be worried?

#9 - Dec. 23, 2013, 6:42 p.m.
Blizzard Post

Regular computer with Windows 7.

However not the machine that runs the game. I’ve just tested this and logged both into the forum and the game on the same machine. This works.

I suspect there is some kind of check and the password gets revoked, if you try to log on from two different machines at the same time.

Yes, that is true. Take two PCs: You’re logged into your desktop and decide to move over to your laptop, but forget to disconnect. The server log-in system automatically will log you out of the first log-in and allow you to log in with the second. So I think that’s what’s happening here: Two points of access, the most recent overriding the older access.

Does that make sense to you?