password reset? Anyone else?

#1 - June 2, 2014, 2:48 a.m.
Blizzard Post

Pretty much got an email saying someone was trying to reset my password….I didn’t send for an email, so not sure as to whats REALLY going on but I have an idea. ANYWAY has anyone else been getting these?

AND no I didn’t click it.

#7 - June 4, 2014, 1:46 p.m.
Blizzard Post

Im here because I also just got a password request just now. Not to worried cause I have an authenticator. But yea, looks like someones cycling an email list.

Yes. Sadly, every hour of every day, unscrupulous individuals use passwords gleaned from hacked sites — websites, fansites, stores, forums — or hackers sites, where to sahre credentials, to “ping” them against our system. If they get a match, they try to reset your password, but without your approval through e-mail or mobile authentication, they’re stopped at the door.

Do take on board, though, that if you get these genuine (not phishing) e-mails, someone does know your GW2 Account Name, that is, the e-mail address you use to log in to the game. That is not, in and of itself, that big a deal, but it does mean the address is “out there.” Now, would-be hackers may not know that they know your e-mail address because our system doesn’t give them a confirmation that the address is a legitimate e-mail address within our system. But I thought I’d mention it as something you should be aware of, nonetheless.