Password not recognised

#1 - Dec. 12, 2012, 9:25 p.m.
Blizzard Post

So I just tried to log in and my password wasn’t recognised. Naturally I freaked and changed my password for guildwars and my linked email, checked to see if some random IP had logged in and ran a full scan.
Nothing turned up so now I’m wondering “what the heck?”.
Has anyone else had this issue?

#5 - Dec. 13, 2012, 8:47 a.m.
Blizzard Post

Sometimes these situations require you to contact Support by filing a ticket through the “Ask a Question” tab on that linked page. They should be able to assist you or to walk you through a process that allows you to address this yourself.

For tips on what information to provide in a ticket, please read this post.