Party/guild Bug?

#1 - May 23, 2013, 5:20 p.m.
Blizzard Post

the past two days each time i log in the guild pane shows me as the only person in my guild. Also all of our influence and upgrades are gone completely!
and to make matters worse i cant join any party because i’m not able to see anyone else.

#3 - May 24, 2013, 4:26 p.m.
Blizzard Post

Yes, there was a bug, and I just learned that it was addressed about one hour ago. Can you test and see if things are working properly for you now?

Thanks!

#7 - May 29, 2013, 12:18 p.m.
Blizzard Post

Nope I still have this problem. Often it shows me as offline on guild list and friend list and when I try to party someone it shows me as offline and the party members can’t see me as on the map and minimap. Also when I invite people to a party and they join the party, on their screens it still shows them the party invite and the option to either accept or reject the invite even after they’ve joined the party. Many times people are not able to enter the instance that I am in(dungeon) either. This is incredibly frustrating and ruining my in-game experience and from what I’ve heard it has been happening to a lot of people. Please fix it.

Thank you for providing these details. Have you submitted a ticket? If so, may I have the 12-digit number for that ticket? I’d like to follow up on a couple of levels, so that information would be very helpful.

One quick short-term solution is: Log out of the game completely and log back in. But as Moeh says, that’s not exactly how things are supposed to work, so we’ll investigate and repair.