Outrageous....

#1 - Aug. 11, 2014, 4:48 p.m.
Blizzard Post

A friend wanted me to start playing again and come to blackgate, I sent support ticket that server is full and need transfer. gm through support tells me to use gems or delete all my characters..
I could not find a paid service to transfer to a full server on your site or in-game.

I deleted all my characters like “you” suggested and still do not have access to blackgate….

I am now waiting for another there’s nothing we can do response from support.

-quite offended..

#1 - Aug. 11, 2014, 4:52 p.m.
Blizzard Post

You can’t transfer to a full server. Full means “there is no room here.” You can only transfer to a not-full server.

#4 - Aug. 11, 2014, 6:22 p.m.
Blizzard Post

Nanaka — This has been taken care of and you should be good to go.

For future reference, when you first log into the game, you are given the option to change game worlds in the lower left of the log-in or character selection screen. Click “World Selection” and choose any world that does not say “Full.” Click “Transfer” on your chosen new world, and then you will see the cost in the lower left of that pop-up window. Only if you click “Transfer” as second time will you be charged and will you make the change in game worlds.

If you do not wish to pay gems, you do have the option that you mentioned. It’s part of the many transfer details outlined here: http://wiki.guildwars2.com/wiki/World#Transferring

There is a limitation of one transfer per seven days.

#6 - Aug. 11, 2014, 6:37 p.m.
Blizzard Post

thank you gaile, this game has my support

Well, that’s wonderful! Thanks for letting us know and we’re glad we could help out.