#1 - Sept. 26, 2012, 8:53 p.m.
Blizzard Post

We’re getting many tickets, forum posts, and other inquiries about our policy on third-party programs. Players tell us a lot of reasons they want to use third-party programs: to avoid hand injury, to enhance their gameplay, or because their hands are too small to reach the keys. Players tell us they want to use third-party programs to make the screen clearer, to make their play more efficient (for instance, by combining several hotkey functions into a single key), to force their video card to use anti-aliasing, or to help them target enemies.

I’m going to run some wording by a few people at ArenaNet and will post our policy as clearly and simply as possible when I have received their input.