One of the Characters won't load(Lion's Arch)

#1 - Feb. 11, 2014, 3:04 p.m.
Blizzard Post

Hi.

My main lvl 80 character won’t load past loading screen (Lion’s Arch), no matter how long I wait.
Other chars load just fine.

Could maybe some administrator teleport my character to somewhere more stable? I have no clue where it is at, but I believe it’s in “unloadable” place. Char name: “Death Blade Bringer”.

Sincerely,
Matrixiux

#2 - Feb. 11, 2014, 3:23 p.m.
Blizzard Post

Hi.

My main lvl 80 character won’t load past loading screen (Lion’s Arch), no matter how long I wait.
Other chars load just fine.

Could maybe some administrator teleport my character to somewhere more stable? I have no clue where it is at, but I believe it’s in “unloadable” place. Char name: “Death Blade Bringer”.

Sincerely,
Matrixiux

Hi there,

I have heard of this situation, and fortunately it is very rare. You will need to submit a ticket in order to get help. Please submit a ticket by clicking “Support” at the top of this page, then clicking “Submit a request” in the upper right-hand section of that linked page. The team should be able to assist you.

For tips on what information to provide in a ticket — mostly intended for security reasons to establish that you own the account — please read this post and provide as many suggested details as possible to expedite the ticket.