nVidia Surround UI Placement/Cutscenes/Character Selection

#1 - Sept. 4, 2012, 4:11 p.m.
Blizzard Post

Posting from work, will get screenshots when I get home if needed, but I imagine this is a documented issue already as it’s existed since Beta. When using nVidia surround at 5760×1080 the Chat and Party frames are clamped to the far left on the left screen and can only be manipulated vertically by swapping positions, instead of them being clamped to the left side of the primary/center display like the MiniMap is. It does this in both Windowed and Fullscreen modes.

Also in Cutscenes while in Surround the characters are stretched horizontally and are not within the cutscene frame, but span between the displays left/center and center/right and the Cutscene background is squished a bit on the center display.

Character selection is similar in fullscreen mode, with the character’s model being stretched horizontally almost taking up the entire center display. In windowed mode it is not stretched, though the character is zoomed in to the point where only their midsection is visible.

I don’t know if anyone has experienced this as well or knows of any workarounds for it other than disabling Surround entirely and playing on a single display. Outside of these 3 issues surround seems to work just fine in normal gameplay.

GTX 690 using 306.02 Beta Drivers and the 301.42 WHQL release drivers.

UI placement issue:
Fullscreen: http://i.imgur.com/ieOaM.jpg
Windowed: http://i.imgur.com/RDa46.jpg

Character Selection:
Fullscreen: http://i.imgur.com/rmPpU.jpg
Windowed: http://i.imgur.com/69Ouc.jpg

Character Creation:
Fullscreen: http://i.imgur.com/2IzX0.jpg (the black space is because I do not have bezel correction on)
Windowed: http://i.imgur.com/sMY89.jpg

Cutscene:
Fullscreen: http://i.imgur.com/g3WNd.jpg

#39 - Sept. 9, 2012, 7:24 a.m.
Blizzard Post

Just gonna stop by and let you guys know that we are aware of ALL of the issues with AMD Eyefinity and Nvidia Surround. We’re prioritizing these things, which can be a bummer for those of you that have these awesome setups, but will definitely be addressing them in the near future.

I’m glad the camera fixes that we got in addressed the issue with the camera getting stuck. The UI placement and all those wonky issues with character select, creation, cinematics, etc will get some love, too, soon.

By the way, I’ll keep my eye out for any new issues that pop up with these setups. Your voices are being heard .

-Bill

#49 - Sept. 24, 2012, 11:16 p.m.
Blizzard Post

Bump….I mean, hey! I have an update!

We’ve got fixes for 3D, Nvidia Surround and AMD Eyefinity coming down the pipe in the next few builds.

I believe the next build will contain fixes for 3D, including the inability to launch with 3D enabled. I’m not 100% sure, but we have some fixes for Nvidia Surround in the works too and might even slip a couple of those in that build, too.

We’ll be continuing to hammer away and get these issues all resolved. Thanks for hanging in there everyone!

-Bill

#92 - April 5, 2013, 12:47 p.m.
Blizzard Post

Oh, hi!

I’ve just put in some support for AMD Eyefinity to address the UI placement and Cinematics scaling issues (Character Select, Character Creation, and Cinematics included).

I’ve also polished up existing support so that Nvidia Surround and AMD Eyefinity function the same. Another neat feature is that Windowed Fullscreen is now supported.

Current ETA will be our next major release, which should be sometime later this month.

-Bill