Nothing loading (MAC)

#1 - Sept. 17, 2014, 3:58 p.m.
Blizzard Post

Trying to access the gem store these past few days has been impossible. Just a big fat spinning yellow circle. Turns out it’s not just the gem store tab, but it’s all three (?) tabs on the Black Lion Trading Co. screen; nothing changes and they just show a spinning circle.
I’ve been able to access it in the past, even though loading times are always ridiculously long for me, but now nothing is happening at all.
Any insight?

#5 - Sept. 19, 2014, 3:37 p.m.
Blizzard Post

Trying to access the gem store these past few days has been impossible. Just a big fat spinning yellow circle. Turns out it’s not just the gem store tab, but it’s all three (?) tabs on the Black Lion Trading Co. screen; nothing changes and they just show a spinning circle.
I’ve been able to access it in the past, even though loading times are always ridiculously long for me, but now nothing is happening at all.
Any insight?

Check out the bug forums, and the mac support forums. I’ve seen several others having similar issues, and the answer would be in one of those spots.

Agree – that is good advice.