Not sure where to report this

#4 - Oct. 9, 2012, 4:43 p.m.

iMaGINaRiuS.6135:

Well the bug or problem is…. Anet is too thankful

I did a purchase gems to Anet this day 8/31/2012 and all good no problem !

but I keep getting spammed for the Anet bot with the Thank you for your gem purchase!
it doesn’t bothers me but im talking since that day about 120 emails and like 6 or more emails every day with the same email !!!!

yes Anet I understand ! u are indeed so thankful but please stop it ! :p

so if someone can help me with this, I will be so thankful xD

Thanks !

KAJIMARU.3108:

I have the same problem i get at least 5 emails a day… since i place a purchase back in 8/26/2012 it’s annoying.

I am so sorry this is happening to you guys. I’ll report it right away!

DeadPhone.3084:

That does sound like a backend software bug with the script designed to send out that email. There is not much you can do except create a filter in your email to throw those into another folder

Oh sure there’s something they can do: let us know about it, which they did. We’ll dig down and try to solve this. I mean we are grateful but we wouldn’t want to drive you nuts with too many emails.