Not receiving Kites of Fortune

#4 - July 16, 2013, 10:50 a.m.

Snuset.3708:

JustTrogdor.7892:

Clean out your mail. They won’t go through if your mail is full. 99.999% if the time this is the problem.

The mail-icon didnt show red so didnt know it was full, but this was indeed the case. Thanks!

This is a common issue and we’re working on a better solution. In the meantime, we appreciate our forum members who let players know about this, even if it may get a little old to sing the “Clean Your Mailbox and Your Goodies Will Arrive” song several times a day.

#6 - July 16, 2013, 11:15 a.m.

EnemyCrusher.7324:

Gaile Gray.6028:

This is a common issue and we’re working on a better solution. In the meantime, we appreciate our forum members who let players know about this, even if it may get a little old to sing the “Clean Your Mailbox and Your Goodies Will Arrive” song several times a day.

I might have a solution to help you sing that song less often: https://forum-en.guildwars2.com/forum/game/suggestions/Archive-Mail/first#post2402533

(Sorry its a long post, but I wanted to be detailed)

I am already actively proposing detailed solutions that could address this issue, so I don’t think I will take the time to read your suggestions now, although it’s great that you posted them (and in the proper forum, too). The process of making game changes is seldom quick, but I feel sure we’ll address this in the future.

#8 - July 16, 2013, 11:20 a.m.

Brother Grimm.5176:

I know this might need to go into a suggestions area, but should there not be a change to the mail icon (like the indicator when you have new mail) if the mail is full? Is it possible for the icon to change if the mail is full and you have additional mail queued up?

Just a suggestion (that should likely go in another forum….).

See above.

#11 - July 18, 2013, 9:56 a.m.

Well, JT, I have no idea you knew the song, too!

Annnd, to wrap it up:

For all those purchases we hold dear
Just clear the mailbox and they’ll appear!