Not getting tournament chests again!

#12 - Sept. 20, 2012, 10:51 a.m.

Thanks for posting everyone!! Programmers are already on it. We’ll have a fix in as soon as we can.

#36 - Oct. 3, 2012, 1:32 p.m.

@Geff: this is what I was wondering as well. Did the other people who posted in here eventually get chests once the tournaments finished?

#42 - Oct. 3, 2012, 3:57 p.m.

Ok, I’ll let the programmers know again. Thanks for the report guys, we’ll look into it and why it seems to hit such a small % of the players.

#45 - Oct. 5, 2012, 6:35 p.m.

Hey all, just letting you know that we are still investigating this issue. Though it would be super helpful if you guys can provide some more specific details, as some of the responses are a little vague.

-Roughly for how many hours or day has this issue been affecting you?
-Roughly how many tournaments did you win(4th place or higher) during this time?
-Roughly what percentage of those tournament chests did you actually receive?
-Do you happen to know if your roster teammates earned their reward chests?
-Do you play on a US or EU server?

Providing these details will speed up how fast we can narrow this issue down and roll out a fix. Thanks.

#50 - Oct. 8, 2012, 6:11 p.m.

I’ve made a response to this issue in this thread:
https://forum-en.guildwars2.com/forum/pvp/pvp/Tournament-chests-and-transferring-between-server-regions/first#post382353