When registering a game, there is no warning that no refund is possible in certain countries. That is very misleading and need to be fixed. Also there is nothing to indicate that some countries are excluded from refunding on the game box too, so you cannot just leave it back unopened.
Greetings,
Here is our refund policy: https://help.guildwars2.com/entries/27697743-Refunds
Here is a list of our authorized retailers: https://www.guildwars2.com/en/retailers/
We can easily refund Guild Wars 2 as noted on the Refunds page when you have purchased from http://buy.guildwars2.com/. For authorized retailers, you should check for their individual policies.
If you wish to get more information, you are welcome to submit a Support Ticket for further clarification.
