#1 - March 3, 2014, 8:40 a.m.
Hello.
Yesterday I submitted a support ticket, but since I haven’t even received the initial automatic reply, I fear that I may have entered an incorrect email address. And yes, I have checked spam and trash folders.
Might some rep from Anet be able to check up the ticket to make sure it’s not being missed? Email address for the ticket should be the same as the game account so shouldn’t be too hard to verify.
Ticket number is 415224.
Thanks
