No Dragon Coffer in BL chest

#1 - June 17, 2014, 9:02 a.m.

I read an article this morning where players are supposed to get a bonus Dragon Coffer when they open a Black Lion chest.

see attachment #1

But then I opened one and did not receive a bonus Dragon Coffer.

see attachment #2

GM Talon

#8 - June 17, 2014, 7:10 p.m.

We’re looking into this issue.

GM Talon

#15 - June 23, 2014, 4:42 p.m.

We will be sending out Dragon Coffers equal to the number of Black Lion Chests that a player opened during the time frame in which the Coffers were not being granted. This will come in an in-game mail from the ArenaNet Support Team.

GM Talon

#20 - June 24, 2014, 1:14 p.m.

Wiseleaf.7206:
GM Talon.4851:
We will be sending out Dragon Coffers equal to the number of Black Lion Chests that a player opened during the time frame in which the Coffers were not being granted. This will come in an in-game mail from the ArenaNet Support Team.

Are you calculating per character or per account? I have opened a lot of BL chests on different characters that i eventually ended up deleting

Also, when are we getting this?

The Coffers have been sent out to those eligible to receive them. For clarity, it was for Black Lion Chests opened during this time frame across the account as a whole.