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No answer from support regarding gems

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Sparhawk.7836
#1 - May 8, 2014, 6:06 p.m.
Blizzard Post

So now been waiting 9 days with no response from support.

Purchased an outfit with gems which i no longer have due to the recent upgrades, it states i can get a refund through support yet cant get any response.

Has anyone been able to get a refund ??

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Gaile Gray
#4 - May 8, 2014, 7:06 p.m.
Blizzard Post

The courtesy refunds are taking quite a bit of time. If that’s what you’re requesting, you will hear as soon as possible. See above for other suggestions on how you might address the issue.