Is this a gw2 support change or an NCSOFT change?
I’m asking as i used to see my old Aion tickets along with GW2 there. Is it just gw2 seperating or is it a change by NCSOFT?
I am a confused panda at the moment.
We are changing and NCSOFT is changing. You’ll access through two different URLs, I believe, since it’s web based and GW tickets have always been separate from the remainder of the NCSOFT game tickets. (Although you mention seeing both, so perhaps through the NCMA or NC Account?)
In any case, don’t worry — it should be very intuitive for you to be able to get help, and if you have questions, please post them so we can address them for you. 
