New mail warning concerns

EnemyCrusher.7324

#1 - Oct. 1, 2014, 10:32 a.m.

This warning was just added to all in-game mail that was not sent by the game, gem store, or GW2 team:

Warning: This message was sent by another player. It was not sent by the Guild Wars 2 Team.

Two concerns about this new warning:

This warning seems overly alarming, and may unintentionally scare players (especially new players) who haven’t seen it before. I suggest removing "Warning: " from the beginning of the text (but keep the little yellow triangle).
The messages I received from Seth Chadwick also have this warning, despite that he is a part of the GW2 team. If this message had originally accompanied the “Adopt-A-Dev” messages he sent me, I might have thought it was someone trying to trick me.

Gaile Gray

#4 - Oct. 1, 2014, 11:07 a.m.

Yumiko, are you speaking about in-game message or mails? The warning is included only in mails, so conversations continue as always.

Gaile Gray

#14 - Oct. 1, 2014, 6:34 p.m.

Here’s an update:

We’re sorry for any confusion related to the in-game mail messaging and want to let you know the dev team is aware that all in-game mails from another account presently display this warning, even if they come from an ArenaNet employee account.