Never received Gem Store Items.

#1 - June 11, 2013, 8:23 a.m.

A couple days ago I bought 2000 gems, due to character slots being on sale, and I bought two. After that I had some gems left over, and I bought a Consortium Mobile Crafting Station and a Southsun Supply Crate. I quickly regretted buying these two items, because I realized that I didn’t really want these, however I would have accepted that, but I never got the items. I never got them in the mail or anything.

I submitted a bug report, but nothing ever happened, so I’m bringing it to the forums, I’d really just like my gems refunded, and I don’t see the problem in doing so because I never got the items.

Thanks for your time.

EDIT: To clarify, I did get the character slots, I didn’t get the two items, I want a refund for the two items in Gems.

Jeffrey Vaughn

#2 - June 11, 2013, 9:56 a.m.

Did you try clearing out your inbox? If it has too much mail in it (usually 10+ letters) it will hold new messages in a queue until they have room.

Jeffrey Vaughn

#5 - June 11, 2013, 10:13 a.m.

No worries. The mailbox can be deceptive, because some system/NPC mail won’t make it appear full, but they will block new messages.