Blue Tracker

Need help finding my Gw1 account to LINK

Zardul.3952

#1 - Sept. 9, 2013, 4:50 a.m.

i have forgotten my serial code for my gw1 account and cannot retrieve the password and username.. because the email used was an old one.

the only thing i remember is the names i used. and possibly some old passwords..

can you help me link it to my gw2 account please, ive tried everything. i have my gw1 special edition and faction and nightfall infront of me but with no serial cards or numbers ( lost them )

thanks

Gaile Gray

#4 - Sept. 9, 2013, 6:10 p.m.

Please contact Support by filing a ticket through the “Ask a Question” tab on that linked page. They should be able to assist you.

For input on what information to provide in a ticket — mostly intended for security reasons to establish that you own the account — please read this post and provide as many suggested details as possible to expedite the ticket.