Need a new support account?

#1 - Sept. 5, 2012, 5:19 p.m.
Blizzard Post

Do I need to make a new support account. I have one that I created because my account got hacked. I got it back but I am banned. I updated the original ticket but haven’t gotten a response since. Is this because I need to make a new account?

#4 - Sept. 5, 2012, 5:22 p.m.
Blizzard Post

Do I need to make a new support account. I have one that I created because my account got hacked. I got it back but I am banned. I updated the original ticket but haven’t gotten a response since. Is this because I need to make a new account?

I think you’ll be just fine. You can open your email and update your ticket with new info, if you wish.