Naming Violations and the gem store

#1 - April 11, 2013, 11:04 a.m.

So I’ve received 2 separate 72 hour bans for naming violations. Nothing super rude or anything, more grey area, but I understand why Anet chose to take this action.

In both cases I have had these names for months (hundreds of hours of gameplay). So needless to say it is a surprise when all of a sudden you get booted out and get the 72 hour ban message.

What I’m wondering is, now that gem store name changes are in place – why not offer this as an alternative to the ban? Seems like a win-win. I would gladly pay for a name change to have my account reinstated, and I’m sure you’d like to have my money.

Gaile Gray

#3 - April 11, 2013, 2:02 p.m.

Let’s be clear: You’ve chosen bad names (not borderline, not gray area) in December, January, March, and now April. On each date, multiple offensive names were identified and censored. Going through that process takes an agent more time, but we do it as a kindness, to reduce suspensions and suspension durations. Unfortunately, this extra kindness has been repaid with… more offensive names.

You also were shown benevolence—twice—in the lifting of any suspension at all. You were required only to rename your offensively-named characters. In truth, this should not have happened a second time. Which means that you should have served three suspensions and your current suspension should have been longer.

To answer your question: Offering a means for someone to buy his/her way out of an administrative action isn’t in the cards.

Lastly: I am not saying this to be rude or pejorative, but if you continue down the path of choosing rude, offensive, and sexually suggestive names, you are at great risk of permanent account termination. As I have said in the past, you need to choose wisely.