#1 - May 11, 2013, 3:05 p.m.
First, please always use the Search Engine, because we have dozens of dozens of threads asking the same thing, and it’s just more efficient for you to get your answer right away!
I want to change my email address/log-in name:
- Please contact Support by filing a ticket through the “Ask a Question” tab on that linked page. They will be able to assist you. For tips on what information to provide in a ticket — mostly intended for security reasons to establish that you own the account — please read this post and provide as many suggested details as possible to expedite the ticket.
I want to change my character name
- Purchase a character name change in the Gem Store.
I want to change my display name
- This is not a service that is available, either through a purchase or through Support. Unless there is a specific privacy issues — that is, you used your real name or your email address for you in-game and forum display name — the name is permanent. If you fall into the small number of people who did use your real name or email address, contact Support for assistance. Please do not write Support asking for exceptions, for they will not be made.