[NA] Severe lag in Temple of Silent Storm.

#1 - Feb. 5, 2014, 3:31 a.m.
Blizzard Post

Not sure if anyone else has this, but quite a few people and I have experienced severe lag in the map Temple of the Silent Storm while solo queuing.

Some matches in temple seem fine, and others just have completely unplayable lag with multiple players disconnecting throughout the match.

I am wondering if anyone else has experienced this.

I did not get the chance to do /ip during the match where I was having lag issues.

#18 - Feb. 5, 2014, 7:40 p.m.
Blizzard Post

We have been looking at the problem, and we believe it may be a hardware issue and not the map itself. We have reconfigured so new instances of the map are being created elsewhere, and it appears to have improved.

Please let us know if it continues to be a problem, or if begins to happen on another map.

#20 - Feb. 5, 2014, 7:46 p.m.
Blizzard Post

We’ve looked into this and believe it may be a hardware issue and will continue to monitor the server in question. In the mean-time, we have moved instances of Temple to another machine.

Please let me know if this continues to the be a problem.

#34 - Feb. 6, 2014, 11:57 a.m.
Blizzard Post

I’m lagging in all maps too. It’s not my internet, I’ve checked blah blah blah.

When we ask you to perform a trace route, it isn’t just your internet connection that is being checked. It will also tell us if something is going wrong between you and the game server. We have even ran into issues where one of our ISPs is having issues, and this information can help us catch that as well.