I am really in need of some help. Last week my account was hacked. You guys were able to recover my account perfectly fine; however, upon attempting to log in, I receive a message saying that my account has been perma-banned. I submitted a ticket last week with no response. Am I really responsible for the actions that the hacker made on my account?
I am really in need of some help. Last week my account was hacked. You guys were able to recover my account perfectly fine; however, upon attempting to log in, I receive a message saying that my account has been perma-banned. I submitted a ticket last week with no response. Am I really responsible for the actions that the hacker made on my account?
If your account was hacked, we’ll be able to determine that in researching the ticket that you submit. You then would not be held responsible for the misbehavior of the hacker.
If you can update your older ticket, that would help a lot. Otherwise, please make a new one and the team will help you.
