My Friend Was Banned for Botting while We Were Playing...

#1 - Oct. 15, 2012, 3:03 p.m.

Hello,

My friend had his account (esuke.7905) banned for botting while we were playing Guild Wars 2 on the 10th. I find this rather ludicrous because he was actively playing when it occurred. He has always been a faithful follower of Guild Wars (he even maxed out his Hall of Monuments goodies gained from playing the first game), and he himself reports bots (as well as gold-sellers) whenever he happens upon them.

He went ahead and made a support ticket, but was quickly written off:

“As previously indicated, this account will remain closed. All reviews have been made. Further inquiries about this account may be set to Closed without response.”

Is there really nothing that can be done about this injustice? This guy has thousands of hours clocked between Guild Wars and Guild Wars 2, and he shouldn’t have to buy this game again because of some random write-off.

Gaile Gray

#12 - Oct. 15, 2012, 6:02 p.m.

You friend’s account was previously blocked for using the Karma exploit. A month later, he was banned for botting. A support agent reviewed the case and determined that there would be no reinstatement. I think that their decision was solid, and I see no reason to ask for yet another review of this account.