My friend used the wrong email

#1 - May 15, 2013, 9:48 a.m.
Blizzard Post

My friend just purchased the game but used the wrong email

one he no longer has the password too.

since he cant get into his email and get the serial code he cant play

what can he do?

we submitted a ticket yesterday but no go

#3 - May 15, 2013, 12:17 p.m.
Blizzard Post

My friend just purchased the game but used the wrong email

one he no longer has the password too.

since he cant get into his email and get the serial code he cant play

what can he do?

we submitted a ticket yesterday but no go

Can you give me the 12-digit ticket number? I feel sure we can help with this.

#5 - May 16, 2013, 12:26 p.m.
Blizzard Post

it was resolved

thank you very much

he got his nero to 12 last night with me

KEEP UP THE GREAT WORK GUYS

So nice of you to update — thanks a bunch! And I’m glad to know that everything is just fine now.