Blue Tracker

My friend is getting hacked

Rise.6284

#1 - May 15, 2014, 9:46 a.m.

My friend he can’t login his own account now , and my all guildie is stalking him. He keep send item all away.

My friend name account > humanize.1926

Somehow the hacker say in guild as " you can tell Anet , just recall the item" “it’s not hard”

And this hacker seem dosen’t scare doing about this. Anet please do something , even i have print the screen down of his typing.

Gaile Gray

#10 - May 15, 2014, 1:24 p.m.

This sounds like a hack of the e-mail account that resulted in a compromise of the game account. If your friend has submitted a ticket, I suggest that he make a new ticket using a different, secure e-mail address (with a password that is used nowhere else). He should include the 6-digit ticket number from his first ticket in the new ticket.