my friend is banned and permanent

#1 - Feb. 11, 2013, 2:20 p.m.

First of all, my english is bad sorry…

130206-002105
130207-000846

my friend is banned 3 days ago we didnt understand we wrote support but you didnt say why account banned pls HELP ME ! because we’re playing together
we didnt anything PLS help me
we had start to play game 2 week and ban why
PS: ban is permanent !!!

Gaile Gray

#2 - Feb. 11, 2013, 3:11 p.m.

First, please tell your friend to not submit more than one ticket. That slows down our ability to help him.

Secondly, this ticket was accidentally closed, but I have reopened it and it should be reviewed soon.

Gaile Gray

#4 - Feb. 12, 2013, 2:53 p.m.

It appears it is being reviewed today, so I expect you’ll get an answer today.