My friend has been unable to play since the 2nd day of head start.

#1 - Sept. 10, 2012, 5:46 p.m.

My friend(who can’t post here) has been waiting to be able to play Guild Wars 2 again since the second day of head start. He bought the collectors edition and would very much like an actual answer to his ticket.

I’ve posted this in the old/unresolved tickets twice. We were very discouraged to see that there have been responses to numerous tickets that haven’t been open as long as his. GaileGray, I know that you are busy and have a lot of people to help out, but would you mind trying to get him an answer? He’s been waiting since 8/26/12 to be able to play this game again. Thanks!

120826-004269

GaileGray

#4 - Sept. 10, 2012, 10:09 p.m.

Oh fiddlesticks, Vahn, I’m so sorry! We really thought this was resolved. Let me send this one over, not because I’m showing preference, but because we did think it was ok, and it’s not. Hope to know more soon, but it’s sorta late here in ArenaNet land (I’m actually at home) and it may be tomorrow.

Thanks for calling this to our attention! (And extend my regards and apologies to your friend; hope he’s in soon!)