Moving to America

#1 - Jan. 29, 2014, 2:38 p.m.
Blizzard Post

I have been playing gw2 for a while now and pretty much have every class on level 80. At the moment I live in the UK but will be moving to America to live. I’ve read that you can’t play your EU game oversees and was wondering if I bought an American disk could I still sign in with my game account and play? As it would be a huge waste if I had to start over again, in which I probably will not.

#8 - Jan. 30, 2014, 12:42 p.m.
Blizzard Post

Rajani Isa is making an important point: Any codes added to an account after the initial purchase need to align with that region. To put that another way (paraphrasing an earlier post):

Yes you can purchase an NA (“Other” or Non-European) code from us for your friend in the EU and he or she will be able to register and play the game. However, that account always will be an NA account. If your friend wants to add codes to it later, that player would have to be NA codes and not EU codes.

Once an account is registered, it can be played from anywhere in the world. But the game code and all added codes need to align. I don’t see this as a huge issue. A European who moves to the US and wants to add gem cards simply can purchase gem cards from a EU vendor. But for full disclosure, I wanted to make that situation clear.

#10 - Jan. 30, 2014, 6:57 p.m.
Blizzard Post

Just curious, and to have the complete picture. Is there anyway around that (can you change it?) ??
In my country (the netherlands) it is not common to have a creditcard. If people do have one, they are not commonly using it. That is why inside the netherlands there is an alternative system to pay online called iDeal(something Anet might consider supporting -wink- ). If I ever move to NA (no concrete plans for it) I prolly will own a creditcard in no time, but very curious, if you have a way to change it.

Yay Netherlands! (I was there in April and May last year. Keukenhof is amazing and I fell in love with Arnhem’s Open Air Museum!)

Oh dear, I believe I was just off topic, so I will apologize and move on. ~cough~

~Professional voice here~ In situations such as the one you describe, our Billing Team may be able to assist. There would be certain precautions taken in such a case. If someone moves, it’s best to submit a ticket and ask to speak with a Billing Team representative, because they have all the information needed to answer specific questions about one’s personal account and the situations that may surround it, like credit cards, gem cards, payments methods, etc.