"Moved" Memory leak issues in guild wars 2?

#1 - July 20, 2014, 7:40 p.m.
Blizzard Post

Hey there all. i recently purchased a new laptop “Blade 14 2014”, and i have been having difficulty’s running guild wars 2. I currently play at all medium settings at 1920×1080 mode. Every time i alt tab to go to my desktop the game client crashes and windows gives me the following message.

Windows successfully diagnosed a low virtual memory condition. The following programs consumed the most virtual memory: Gw2.exe (4532) consumed 1892368384 bytes.

I don’t have any other applications running. I alt tab to go open firefox/chrome/IE So far in all the incidents it dose not matter where i am in world or how long im playing for.

Here are some of the things iv done to try to fix it.

Run guild wars 2 in windows 7 compatibility mode *if not running in windows 7.
Use ultra low settings on everything and play in 1366×768
Re-install windows and game client.
Try playing in windowed mode.
The laptop specs are as follow.

Windows 8.1 Pro – Windows 7 Ultimate 64bit tested under both versions of windows
3200×1800 Screen scaled to 1920-1080
Nvidia GTX 870M 3GB DDR5 ram Driver 377.88
8 Gigs of on board memory
512 SSD

Thanks all for the suggestions and added help

#20 - July 25, 2014, 5:14 p.m.
Blizzard Post

At the request of the OP, I’m closing the thread as the subject has been adequately addressed and/or the questions have been answered.