Mouse camera going haywire... how to fix?

#1 - Nov. 14, 2013, 6:11 a.m.
Blizzard Post

I just started playing earlier, and then I logged in a little later, and all of the sudden the mouse camera goes crazy when I try to adjust the view. I thought it was my mouse, so I unplugged it and just used my touchpad. Turns out it’s both. I tried restarting my computer, as well as restarting the client twice. What should I do? It’s making the game very difficult to play, especially in combat.

#6 - Nov. 14, 2013, 4:01 p.m.
Blizzard Post

Hi Caspira,

I would like to run a repair on your game installation to make sure that the issue you are experience isn’t due to a corrupt file(s). To make this report, please do the following:

1 Click on the “Finder” icon located in your dock or the desktop of your computer to make “Finder” the active program in the Finder menu bar.

2 Click on “Go” in the Finder menu bar. A dropdown will appear.

3 Click on "Utilities.”

4 Once in the “Utilities” folder click on the Terminal.app.

5 Copy and paste the following line into the terminal:

applications/guild\ wars\ 2.app/contents/MacOS/cider —use-dos-cwd C:Gw2 -- C:\\GW2\\GW2.exe -repair

6. Click ”Enter.”

This should initiate the repair process on the client. Please allow the process to complete and once it is done, close out of terminal, log into your account, and see if the issue persists.

Hope this helps!

#8 - Nov. 14, 2013, 5:28 p.m.
Blizzard Post

Sounds good! Be sure to keep us updated.