Blue Tracker
World of Warcraft Blue Posts
Diablo II: Resurrected Blue Posts
Diablo III Blue Posts
Hearthstone Blue Posts
Overwatch Blue Posts
Heroes of the Storm Blue Posts
Diablo IV Blue Posts
BlizzCon Blue Posts
Warcraft Rumble Blue Posts

Mobile authenticator broken (Android)

Forum Avatar
Cefremester.8230
#1 - Jan. 11, 2013, 9:39 a.m.
Blizzard Post

Hi. I have a Samsung Galaxy and it has the google authenticator installed, but today, it says it has encountered a serious error and has to shut down. I don’t know what to do because my GW2 authentication is attached to it. Please help me guys.

Forum Avatar
Gaile Gray
#2 - Jan. 11, 2013, 12:38 p.m.
Blizzard Post

If you submit a ticket, Support can help you with this. Contact Support by filing a ticket through the “Ask a Question” tab on that linked page. For tips on what information to provide in a ticket, please read this post.