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Missing Ticket number! What should I do?

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Kitty.6219
#1 - April 29, 2014, 7:02 a.m.
Blizzard Post

Hello guys! This is kind of embarrassing to me… I entered a customer service ticket regarding duplicated gem store purchased outfits but I didn’t get a confirmation mail or an update or a reply. I always write down the ticket number, but this time I had a brain toot and I totally forgot to write it down this time. The ticket was placed near 04/26/14. A friend told me not to open another ticket, but to request assitance here in the CS forums.

Thanks in advance!

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Gaile Gray
#3 - April 29, 2014, 5:46 p.m.
Blizzard Post

Kitty, your ticket number is 570867. However, refund requests are very backed up, so please allow several more days for the courtesy refund to be processed.

Thanks.