Missing Salvage-o-matic

#1 - Aug. 15, 2013, 4:39 a.m.
Blizzard Post

I purchased a salvage-o-matic from the Black Lion Trading Company 8/14/13 @ approximately 5 am MST. I did not receive the standard Black Lion email containing the item after purchase. It is not available in the pick-up tab either. It does show as a recent purchase, but I still have not received it.

#3 - Aug. 15, 2013, 12:17 p.m.
Blizzard Post

JT is right; it’s probably an issue with your mailbox being full. However, if you need help, contact Support by filing a ticket through the “Ask a Question” tab on that linked page. They will be able to assist you. For tips on what information to provide in a ticket — mostly intended for security reasons to establish that you own the account — please read this post and provide as many suggested details as possible to expedite the ticket.