Missing outfits.

#1 - Oct. 16, 2014, 8:59 a.m.

Hello.

I may be in the incorrect forums, and apologize for that. This may be nothing account related but this seems the best place to start.

I noticed yesterday, that outfits for the Mad King and the Witches outfit are no longer showing up for me, in character manager or in my bank/inventory. These were purchased waaaay back when GW2 was released, but now it looks like I need to buy them again.

Do I need to re-purchase them for some reason, missing them in the interface somewhere, or is this a bug?

Thank you very much for your time.

Stormy

GM Talon

#4 - Oct. 16, 2014, 10:11 a.m.

You may need to log in on all of your characters and speak with the Black Lion Trader (Armorsmith) individually to obtain all of your outfits and town clothing tonics, if you had not done so previously. More information and instructions related to town clothes and outfits can be found on the following article from our Knowledge Base:

https://help.guildwars2.com/entries/45944258-Town-Clothes

If you believe you are still missing something after following those instructions, please submit a ticket so that an agent can investigate the issue further.